HMSV 3230:
Human Services in Multicultural Context
Fall 2010 Course Syllabus     

  Course Description  |   Instructor Information  |  Required Materials/Texts  | Course Content  |  Class Meetings  |  Course Calendar 
  Graded AssignmentsGrading Scale  |  Mid-Term Progress Report   |  Objectives/Outcomes  |  Course Policies 
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Course Description


HMSV 3230: Human Services in Multicultural Context    (CRN 88662)
Exploration of how cultural diversity influences the structure and delivery of human services globally and locally.  Reviews services provided by nonprofit/NGO organizations as well as those provided by governmental agencies and the United Nations.     3 semester credit hours (3-0-3). 
 

Professor

Dr. Victoria Figiel
Office: Arts & Sciences Bldg, Rm 116 (by appt only. Send e-mail to arrange on-campus appointment.)
E-mail: victoriafigiel@clayton.edu
Phone: 678/466-4800. 
Required Materials/Texts

The complexity of multicultural human service issues are best introduced with stories.  Consequently, two young-adult novels will be included in the out-of-class assignments. Crossing the Wire describes the causes and challenges of undocumented Latino immigrants entering the United States. The God Box addresses the struggles of a Christian teenager coming to terms with his homosexuality. Both of these books are available in paperback.

Hobbs, W. (2006). Crossing the wire. New York: HarperTrophy.  (ISBN 978-0060741402)
Sanchez, A. (2007). The God box. New York: Simon & Schuster.  (ISBN 978-1416909002)

But our main strategy for raising consciousness of multicultural human service issues will be the films which are required viewing during the semester. Nelson Mandela, Nobel Laureate for Peace, has said, "Films are a powerful and evocative tool for fostering understanding and tolerance in the world."  Most but not all of the ones we will review are documentaries.

One or two copies of each of the films below is/are available in the Clayton State Library (library use only). However, most students will find it more convenient to subscribe to Netflix (http://www.netflix.com) during the semester. Netflix currently offers a free two-week trial, then for $8.99/month you can get one DVD at a time, with a turnaround time between films of no more than 2-3 days. (The total subscription cost of Netflix for the three months of the semester is $27.00---far less than the cost of a textbook.)

God Grew Tired of Us
(2006). Award-winning documentary from National Geographic about the "lost boys" of the Sudan, who lived 15 years in refugee camps before being allowed to settle in the United States.  

Sierra Leone Refugee All-Stars
(2007). A moving documentary about a group of musicians in a refugee camp who band together to turn their experiences into something that can heal others as well as themselves.

The Namesake
(2007). Directed by Mira Nair, describes the experiences of middle class Indian immigrants and their children growing up in America.

The Visitor
(2007). An undocumented Syrian musician and his Senegalese girlfriend in New York City find themselves entangled in post-9/11 US immigration policies, despite the support of their American landlord. Movingly captures the emotional dimensions of illegal status.

Farmingville
(2003). An extraordinarily balanced PBS documentary about the impact of undocumented Mexican workers on a small town in central Long Island, New York.

Children Underground
(2001). Award-winning documentary about a small group of abandoned children in Romania who make a home for themselves in a subway station.

Colors Straight Up
(1997). Nominated for an Academy Award for Best Documentary, this film reveals the lives of inner-city youth and strategies used by an after-school program to teach them skills needed to transcend their circumstances.

Human Trafficking
(2005). Nominated for two Golden Globe Awards, this film starring Mira Sorvino and Donald Sutherland exposes the international problem of women and children being sold for sex.

For the Bible Tells Me So
(2007). A compassionate documentary about five traditional Christian families who must come to grips with a homosexual family member. Includes the stories of the first openly gay Episcopal bishop and the lesbian daughter of former presidential candidate, Dick Gephardt.  Includes commentaries by Archbishop Desmond Tutu and Orthodox Rabbi Steve Greenberg.

Through Deaf Eyes
(2008). An unsentimental PBS documentary exploring 200 years of Deaf life in America--including family life, education, work, and community connections.

Braille: Unlocking the Code (YouTube video) http://www.youtube.com/watch?v=BmnXyw2pV_s  
(2008). An argument for the critical importance of teaching Braille to people with severe visual impairments.

Emmanuel's Gift
(2004). Documentary about a Ghanaian cyclist born with one leg who raised the consciousness of a nation about the value of its disabled citizens.
 

Required Computer and Computer Skills


Each CSU student is required to have ready access throughout the semester to a notebook computer that meets faculty-approved hardware and software requirements for the student's academic program.  Students will sign a statement attesting to such access.  For further information on CSU's official Notebook Computer Policy, see http://itpchoice.clayton.edu/policy.htm.

Students in HMSV 3230 will need the following computer skills:

  • facility with the Windows operating system
  • facility with Microsoft Word
  • facility with Microsoft PowerPoint
  • ability to send and receive e-mail with attachments, using Outlook and GeorgiaView mail
  • facility with Web browsers
  • ability to download streaming audio files in .rm and .mp3 formats
  • facility with GeorgiaView quiz formats and discussion boards
     
Content
  • Overview of international human service providers and their strategies.
  • Comparisons of NGOs (non-governmental organizations) providing human services to various cultures across the US and abroad.
  • Federal and state human service programs for immigrant and refugee populations
  • Major human service issues related to minority cultures and immigrants.
  • Demographic analysis of cultural diversity in metro Atlanta
  • Analysis of metro Atlanta human service agencies working with culturally diverse groups
  • Marginalized status as culture.
  • Exposure to cultural diversity at Clayton State and the surrounding community
  • Using art (especially literature and film) to illuminate cultural differences and issues.
     
Class Calendar/Schedule
 
Wk Dates Topics/Assignments

1

Aug. 14-20 Course orientation: Human services in multicultural perspective
United Nations overview  (listen to lecture in iTunes)
UN website assignment

2

Aug. 21-27

UN Agencies  (listen to lecture in iTunes)
International NGOs (e.g., Red Cross, Doctors Without Borders, CARE) 
INGO website assignment

3

Aug. 28-Sep.3

Religious diversity and human services
Major faith-based NGOs website assignment

4

Sep. 4-10

Refugee resettlement issues and agencies  (listen to lecture in iTunes)
Films: God Grew Tired of Us and Sierra Leone Refugee All-Stars  Film  quiz
Speaker quiz: Ludwig & Culture Connect

VOLAGS & MAAs website assignment

5

Sep. 11-17 Immigrants, esp. in metro Atlanta
Film: The Namesake
   Film quiz (3 questions only) 
Global Atlanta Works website assignment

6

Sep. 18-24 Responding to undocumented immigrants
Film: The Visitor
   Film quiz (3 questions only)
Interview deadline: Sep. 25

7

Sep. 25-Oct. 1

Special issues with undocumented Latino immigrants
Film: Farmingville   Film quiz
Book: Crossing the Wire  Complete the Study Guide

8

Oct. 2-8

Ethnic issues in education and healthcare
Speaker quiz:  Dozier & ELL Students
Test 1

                        Midterm: Oct. 7 (last day to drop without penalty)

9

Oct. 9-15

Homelessness 
Speaker quiz:  Tarno & Calvary Refuge Center
Film: Children Underground

10

Oct. 16-22

Street Kids
Film: Colors Straight Up  

11 Oct. 23-29 International/Domestic Trafficking
Film: Human Trafficking  Homeless/
At-risk/Trafficking quiz
12 Oct. 30-Nov.5 LGBT populations  (listen to lecture in iTunes)
Film:  For the Bible Tells Me So  Film quiz
Book: The God Box
 Complete the Study Guide
Fieldwork deadline: Nov. 6
13 Nov. 6-12 Persons with sensory disabilities
Film: Through Deaf Eyes  Complete the Study Guide
Film: Braille: Unlocking the Code
http://www.youtube.com/watch?v=BmnXyw2pV_s  
14 Nov. 13-19 Persons with motor disabilities
Film: Emmanuel's Gift  Film quiz
15 Nov. 20-26 Human services and human rights
ACLU website assignment
16 Nov. 27-Dec.3 Finals (Test 2)
 
Graded Assignments
  United Nations Human Services 30 pts possible
  International NGOs  20 pts possible
  Faith-Based NGOs 25 pts possible
  VOLAGs & MAAs 30 pts possible
  Global Atlanta Works (ARC) 20 pts possible
  Guest speaker quizzes (3 @ 10 pts) Ludwig, Dozier, Tarno 30 pts possible
  Films (5 @ 10 pts) GGTU/SL, Fville, Colors, Bible, EGift 50 pts possible
  Interview (deadline for posting: Sept. 25) 30 pts possible
  At-Risk Kids/Trafficking (films + websites) 30 pts possible
  Fieldwork (deadline for posting: Nov. 6) 15 pts possible
  Intro to the ACLU 20 pts possible
  Tests  (2 @ 50 pts)
     Test 1 includes Crossing the Wire, The Namesake, and The Visitor
     Test 2 includes The God Box, Through Deaf Eyes, and Braille: Unlocking the Code
100 pts possible
 

Total possible points     


400 pts possible
 
Optional: (must be approved in advance)

Community service (3 hrs minimum)
 

20 pts possible
 
Grade Scale (based on total points earned)


360-400 pts = A
320-359 pts = B
280-319 pts = C
240-279 pts = D
below 240 pts = F

Midterm Progress Grade.   The course grade posted in the DUCK just before midterm (Oct. 9) will be based on the number of points earned by midterm divided by the total points possible at midterm. Midterm grades are for information only and do not impact a student's GPA. They do, however, provide feedback about whether or not a student needs to increase his/her effort or drop the course.
 

Course Policies
General Policy Students must abide by policies in the Clayton State University Student Handbook and the Basic Undergraduate Student Responsibilities guidelines.

University Attendance
Policy

Students are expected to attend and participate in every class meeting. Instructors establish specific policies relating to absences in their courses and communicate these policies to the students through the course syllabi.  Individual instructors, based upon the nature of the course, determine what effect excused and unexcused absences have in determining grades and upon students' ability to remain enrolled in their courses. The University reserves the right to determine that excessive absences, whether justified or not, are sufficient cause for institutional withdrawals or failing grades. 
 
Course Attendance Policy (for on-campus classes) In this course students who are on time to every class and have no unexcused absences will earn 10 pts extra credit toward their grade in the course.  Each tardy deducts 1 pt from the total possible; each absence deducts 2 pts from the total.  (Since attendance points are extra credit, no excuses are accepted.)  Students who miss six classes before midterm will be dropped from the course.
 
Children Children, even those who are quiet and well behaved, are not allowed in class because they are distractions. Plus it's unfair to other parents who went to the trouble to get childcare. Students bringing children to any test or other assessment will lose 10 pts from their grade on that evaluation.
 
Deadlines Deadlines are designed to pace you in the course, keeping you from waiting until the last minute to do the readings and research exercises. Completing assignments by their deadlines demonstrates responsibility and self-discipline, important characteristics of a professional in the field of human services.

In particular, self-grading assignments cannot be attempted after the deadline has past, and the points for missed chapter quizzes and research tasks are forfeited. All other class assignments (including tests) have 25% point penalties for those who do not complete them on time.

Do NOT wait until the last minute to do an assignment on your computer. The gremlins who inhabit computer systems note your stress level and delight in making your machine lock up, crash, or unable to access the Internet just before an assignment is due. Having technical problems at the last minute does not excuse you from a deadline when the assignment has been available for several days.

Do an assignment on the FIRST day it is available, and you will be able to comfortably cope with server problems, computer viruses, and other inevitable technical glitches. Planning for the unexpected is an essential skill of human service professionals.
 
Electronic Devices All cell phones, pagers, and other electronic devices should be off during class. If you expect an urgent call, please turn your device to vibrate mode and sit close to the door. Any communication device going off during any assessment, even in silent mode, will result in the bearer losing 5 points on that assessment.
 
Academic Dishonesty Students are expected to take all tests and quizzes without assistance. Cheating on any assignment, quiz, or other evaluation method will result in a zero for the assignment. All instances of academic dishonesty will be reported to the Office of Student Life, Judicial Affairs.  Judicial procedures are described at http://adminservices.clayton.edu/judicial
 
Make-up Tests One (and only one) make-up test may be taken on the day of final exams, immediately after you have taken the final for this course. Make-ups are not given at any other time.

Beware of missing a test when it is originally scheduled, since the lapse of time between learning the material and taking a make-up is almost certain to have a negative effect on your recall of the material. Make-ups may also include questions not on the original test. Remember that your grade on a make-up test is docked 25%, since you had more time to study for it than did the rest of the class.

 
Disruption of the Learning Environment Research has shown that social skills are more important to life success than is academic intelligence. Because argumentativeness, combativeness, and an attitude of entitlement are increasing problems in American culture, your college experience is a good opportunity to practice and expand your ability to communicate respect and courtesy. The old saying "You'll catch more flies with honey than with vinegar" is still true.

In team projects and interacting with the professor, courtesy and an open mind are valuable assets. Don't toss them aside in an attempt to prove yourself right. You gain respect by being respectful of others.

Behavior which disrupts the teaching-learning process during class activities will not be tolerated. While a variety of behaviors can be disruptive in a classroom setting, more serious examples include belligerent, abusive, profane, and/or threatening behavior.  A student who fails to respond to reasonable faculty direction regarding classroom behavior and/or behavior while participating in classroom activities may be dismissed from class.  A student who is dismissed is entitled to due process and will be afforded such rights as soon as possible following dismissal.  If found in violation, a student may be administratively withdrawn and may receive a grade of WF. 

For more detail about the University's guidelines for acceptable classroom behavior, see http://a-s.clayton.edu/DisruptiveClassroomBehavior.htm

 

Psychology & Human Services Program Goals/Learning Outcomes
 
1. To understand and apply the major concepts, findings, and theoretical perspectives in human services.

2. To critically evaluate human service practices and apply methodologies used in human services.

3. To communicate effectively and professionally both orally and in writing.

4. To demonstrate an understanding of the roles, responsibilities, and career opportunities for those with psychology and human service-related degrees.

5. To understand and apply the ethical standards set forth by the American Psychological Association.

 
Course Goals/Outcomes
  The effective practice of human services requires that practitioners develop in three dimensions, informally known as "ASK"--attitudes, skills, and knowledge.
 
Attitudes
  • Students will develop increased empathy for ethnic communities and marginalized groups likely to be in contact with human service agencies. (Because the fastest way to the heart is through stories, novels and commercial films are used to present cultures and cultural issues.)
  • Students will develop greater tolerance for cultural differences through short-term immersion in other cultures.
  • Students will demonstrate respect for individuals and groups from other cultures.
  • Students will understand the personal and emotional costs of human service initiatives with different cultural groups.
Vocationally Useful Skills
  • Students will locate and explore various online resources relevant to multicultural issues.
  • Students will use the library's on-campus and online holdings to learn more about serving people from ethnic and marginalized cultures.
  • Students will analyze video footage for characteristics of specific cultures.
  • Students will interview a person representing a culture different from his/her own.
Knowledge
  • Students will describe the human service mission of various units and affiliates of the United Nations.
  • Students will describe human services strategies used successfully with American subcultures.
  • Students will identify organizations and agencies internationally and in metro Atlanta currently providing services to various populations.
Correlation to Program Outcomes & Educational Standards

The content and methods used in this course comply with the learning outcomes established by the Department of Psychology (http://a-s.clayton.edu/psychology/outcomes.htm) and the Department of Social Sciences.

The content of this course syllabus also correlates to education standards established by national and state education governing agencies, accrediting agencies and learned society/ professional education associations.  Please refer to the course correlation matrices located at the following web site: http://a-s.clayton.edu/teachered/Standards%20and%20Outcomes.htm

Special Accommodations
 
Individuals with disabilities who need to request accommodations should contact the Disability Services Coordinator, Student Center, Room 255, 678/466-5445, disabilityservices@clayton.edu

Last updated August 2, 2010


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